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Privacy Policy

Privacy Policy

At NMC Import Export Solutions, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the data you share with us when you visit our website or engage with our import-export services.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, billing/shipping details, and business information.
  • Transactional Information: Order details, payment records, invoices, and communication history.
  • Technical Information: IP address, browser type, device details, and usage patterns when you visit our website.

2. How We Use Your Information

The information collected is used to:

  • Process and fulfill orders for jute products and handicrafts.
  • Communicate regarding inquiries, orders, shipments, and payments.
  • Improve our website, services, and customer support.
  • Comply with legal, taxation, and regulatory requirements.

3. Sharing of Information

We do not sell or trade your personal information. However, we may share your data with:

  • Logistics & Shipping Partners for delivery purposes.
  • Banking & Payment Gateways for secure transactions.
  • Government/Customs Authorities where required by law.
  • Third-party Service Providers who assist in website hosting, data security, or communication (with confidentiality agreements in place).

4. Data Security

  • We implement industry-standard security practices to protect your information from unauthorized access, misuse, or disclosure.
  • While we take all reasonable measures, no data transmission over the internet can be guaranteed as 100% secure.

5. Cookies & Tracking

Our website may use cookies to improve user experience, analyze traffic, and provide personalized content. You can control cookies through your browser settings.

6. Data Retention

  • We retain your data only as long as it is necessary for fulfilling the purposes mentioned above.
  • Business transaction records may be retained longer for accounting and legal compliance.

7. Your Rights

As a user, you have the right to:

  • Request access to the personal information we hold about you.
  • Request correction or deletion of your data.
  • Opt out of marketing communications at any time.

8. Third-Party Links

Our website may contain links to external sites. NMC Import Export Solutions is not responsible for the privacy practices or content of those websites.

9. Changes to Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated  “Effective Date.”

10. Contact Us

For any questions or concerns about this Privacy Policy, please contact:

Email: info@nmcexport.com

Phone: +91-7001079858 , +91-9933379371